PRIVACY POLICY FOR WEBSITE AND MOBILE APPLICATIONS

 

This Privacy Policy regulates the collection and treatment of our clients’ personal data, which shall be carried out through the websites ("Websites") and mobile applications of the distinct brands of the NEINVER, S.A.  business entity (hereinafter, "Neinver", "us" or "we"), and, specifically, for the following:

 

http://www.thestyleoutlets.es

http://www.thestyleoutlets.com

http://www.thestyleoutlets.it

http://coruna.thestyleoutlets.es

http://getafe.thestyleoutlets.es

http://las-rozas.thestyleoutlets.es

http://ss-de-los-reyes.thestyleoutlets.es

http://vicolungo.thestyleoutlets.it

http://castel-guelfo.thestyleoutlets.it

http://roppenheim.thestyleoutlets.fr

http://prague.thestyleoutlets.cz

http://montabaur.thestyleoutlets.de

http://nassica.es

http://www.neinver.com

http://projects.thestyleoutlets.com

http://blog.thestyleoutlets.es

http://annopol.factory.pl/

http://krakow.factory.pl/pl

http://poznan.factory.pl/pl

http://ursus.factory.pl/pl

http://halle.leipzig.thestyleoutlets.de/

http://viladecans.thestyleoutlets.es

http://nomad.thestyleoutlets.es/es 

 

The purpose of this Privacy Policy is to inform our Websites and mobile applications users about how we collect and use your personal data when you voluntarily provide us with this data through any of the available channels, such as, for example:

 

  • When using your phone, postal mail and email to contact us, or;
  • When using the services and content offered in our websites and mobile applications.

 

By personal data, we refer to any information with which an individual may be identified. For example, the following are forms of personal data that we may treat, depending on how you use our services and functions:

 

  • Identifying information, such as your first and last names, email address, phone number, etc.
  • Economic and transactional information, for example your payment details, credit card information given when making purchases on our websites, information regarding your orders and purchases, etc.
  • Information regarding your likes and preferences, for example, those indicated when registering as a user.

 

It is understood that we will never ask you for any sensitive information, that is, data related to your ethnic or racial origin, political opinions, any information on your criminal record or criminal or administrative offences, religious beliefs or philosophical convictions, union membership, genetic or biometric data, information about your life or sexual orientation, etc. Therefore, we ask that you never provide us with this information. If, for some reason, you voluntarily decide to do so, we understand that you will be explicitly and unequivocally providing your consent for the treatment of these data. In any case, if we have any proof that you have provided us with any sensitive data, we will immediately delete this information.

 

The use of our websites and mobile applications is restricted to individuals over the age of 16. Therefore, if you are under the age of 16, you are prohibited from registering or making use of the same, or from providing us with any personal information. By making use of our websites or mobile applications, you are declaring that you are over the age of 16. Otherwise, you must inform your parents or legal representatives before browsing and/or registering in the website or mobile applications.

 

Additionally, we remind you to only provide us with personal data about yourself, never of third parties. If you provide us with information on third parties, make sure that you have informed them of the purposes and treatment of said information. Furthermore, any data that you allow us must be appropriate, relevant, up-to-date, exact and genuine, and must be regularly updated.

 

  1. WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?

 

The party responsible for the treatment of your data is Neinver, S.A., with corporate domicile at Calle Francisca Delgado nº 11, 5ª planta, Arroyo de la Vega, Alcobendas, 28108 Madrid, and email: neinver@neinver.com.

 

This means that we, Neinver, shall collect your data through the different websites mentioned above and we shall determine how to make use of it, as detailed in this privacy policy.

 

  1. WHY DO WE TREAT YOUR DATA?

 

Depending on how you use our websites and mobile applications and the functions that you choose to enjoy, we will treat your data for the following purposes:

                                

PURPOSE

Detailed information

1. To manage your registration as a user and the creation of your profile on our websites and/or mobile applications

When you sign up as a user in any of our websites and/or applications, we shall treat your personal data in order to manage your registration and to create your account and user profile. Records in our websites and mobile applications are unified, that is, there is a single record and all data received forms a part of one unique database, regardless of the website and mobile applications through which you registered.

When signing up on the website and mobile applications, you will receive (at the email provided during registration) a message with an identity authentication link through which you must activate the created account, confirming your identity by clicking on an enabling link. Approximately 48 hours after receiving this message via email, if you fail to authenticate your account, we will delete your data and it will not be included in our database.

As a user, you are free to decide which information you wish to include in your account/s on the various websites and/or mobile applications, keeping in mind the fields that you can complete. In addition, you may authorize or limit access by other users or by the general public to your profile. Therefore, only you will decide what information you wish to share and which users you want to share this information with. For this reason, we warn you of the importance of adjusting your profile privacy.

Please keep in mind that when you proceed with the creation of your profile, by default, all of the information that you enter in your profile will be visible to other website users, as well as to friends of these users, unless you specifically limit this information in your profile privacy configuration.

 

You can choose your profile Username or Nick freely. It may be the same as your real name, but we recommend that you use a pseudonym or a name that does not identify you, given that the internet is an open environment for people all around the world and there may be a lack of control regarding which of your information is published and runs on the net. Also, keep in mind that you will not be able to modify your profile name once you have created it.

When joining, you will have the option of using your profile on social media, such as Facebook. In this case, all data required to complete your signing in, such as your name and email address, will be provided to us by the social network, always when receiving your permission to do so. The social network will never provide us with additional information about you, unless you provide your consent for the same, or if your privacy configuration on that social network allows it. The gathering and use of this data from the social network is regulated by the privacy policies of said network. Therefore, if you decide to use the option of signing in via social media, we suggest that you carefully review the terms and privacy politics of said network.

2. To manage the purchase of products through our websites and/or mobile applications

If you make a purchase through our websites or mobile applications, we will use your personal data to manage the purchase, so that you can enjoy our e-shop services and receive your order. This means that we will treat your personal data for all that is related to the purchase, such as payment details, shipping address, possible refunds, etc.

3. To respond to any doubts or questions and to handle any requests that you may make via our customer service channels

If you contact us regarding a purchase or for any other reason, we will treat your personal data in order to handle your inquiry and to appropriately respond to your request, thereby offering you high quality customer service.

4.  For promotional and marketing purposes

These may include the following purposes:

  • If you choose to subscribe to our Newsletter, we will treat your data to manage your registration on the Newsletter and will send you personalized promotional and publicity communications via email and SMS, in accordance with the likings and preferences that you indicated when signing up. Recall that you may unsubscribe from our Newsletter at any time, free of cost, by modifying your preferences on “Your Profile” or by clicking on the relevant link found in every notification that we send you.
  • If you participate in promotional activities (such as contests, drawings, etc.) we will treat your data in order to manage your participation in the promotional activity. Furthermore, the promotional activity will be subject to the corresponding legal bases, in which we can offer detailed information as to the treatment of the personal data that we are going to undertake for every promotional activity.
  • We may also treat your data for analytical purposes and to determine how users make use of our services by creating user profiles that will provide you with customized information and designing the best offering in response to your likings, preferences and consumer and browsing habits. We believe this is useful for our users, since it allows us to offer you customized information so as to reduce, as much as possible, the amount of spam or unwanted publicity on our part, allowing us to offer you high quality service. In any case, you can oppose to our treatment of your data for this purpose at any time, in accordance with the section on your rights below.

We also remind you that you can modify your preferences and account configuration at any time via the “Your Profile” section.

5. To provide you with Wi-Fi in our centres

As part of our services, in some of our centres, we will provide you with Wi-Fi service, so that you can connect and browse the internet, free of charge. In this case, we will use your data to provide you with this service. If you provide us with your consent to do so, we will also treat your geolocation data to determine your consumption habits, so as to customize our notifications and offerings.

 

  1. WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

 

PURPOSE

Detailed information

1. To manage your registration as a user and the creation of your Profile on our websites and/or mobile applications

We are entitled to treat your data for this purpose since it is necessary in order to implement the contract that regulates the use of our website or mobile application and that you accept upon registering.

2. To manage the purchase of products through our websites and/or mobile applications

Once again, we are legitimized to treat your data for this purpose since it is necessary in order to execute the purchase contract that you have accepted when making a purchase through any of our websites or mobile applications.

3. To respond to any doubts and questions and to answer any requests that you make via our Customer Service channels

In this case, what entitles us to treat your personal data is the legitimate interest that we have in responding to your doubts and requests so as to provide you with high quality Customer Service.

4.  For promotional and marketing purposes

When we treat your data in order to send you our Newsletter or to manage your participation in promotional activities, it is done based on the consent that you have given us prior to subscribing to the Newsletter or signing up to participate in the promotional activity. When we treat your data for analytical purposes and to create user profiles, we will do so based on our legitimate interest.

5. To offer you Wi-Fi on our centres

The data that you provide us so as to receive Wi-Fi service in our centres shall be treated since this is required in order to execute the contract that you have accepted upon accessing this service.

 

  1. HOW LONG WILL WE TREAT YOUR DATA?

 

PURPOSE

Detailed information

1. To manage your registration as a user and the creation of your Profile on our websites and/or mobile applications

We will treat your data as long as you are a registered user on our website and/or mobile applications.

2. To manage the purchase of products through our websites and/or mobile applications

We will treat your data for as long as is necessary so that we can manage the purchase of the product that you acquired, including any possible refund or complaint made regarding the same.

3. To respond to any doubts and questions and to answer any requests that you make via our Customer Service channels

We will treat your data for as long as is necessary in order to answer all of your questions and queries and to respond to your requests or complaints.

4.  For promotional and marketing purposes

Regarding the delivery of our Newsletter, we will treat your data for as long as you subscribe to it. When you participate in promotional activities, we will treat your data for as long as is necessary in order to manage your participation.

5. To offer you Wi-Fi on our centres

We will treat your data for as long as it is necessary in order for us to provide you with the Wi-Fi service.

 

Regardless, we shall treat your data for as long as it is necessary so as to fulfil all of the relevant purposes, as explained in the table, ensuring that they are appropriately stored during the time in which any liabilities may arise from their treatment, according to the current regulation at all times. Once all possible actions have completed their period of prescription, we will proceed to fully delete your data.

 

  1. DO WE SHARE YOUR DATA WITH THIRD PARTIES?

 

In order to provide our services and for you to enjoy the different functions that we offer, it is necessary for us to share your personal data with various third parties. Specifically:

 

  • With companies from the Neinver group, in order to receive advertising communications on products and services from the mentioned companies via postal mail, email and other means of equivalent electronic communication. Specifically, with the following companies;
    • Neinver Asset Management España: S.L. Cl/ Francisca Delgado, 11 5ª Planta  28108 Alcobendas (Madrid) – España
    • Neinver Asset Management Polska Sp. z o.o. Żelazna 28/30, 00-832 Warszawa (Poland)
    • Neinver Czech S.R.O. Prague 8, Pobrezni 620/3 Czech Republic
    • Neinver France Sarl  8-10 rue de la Ferme 92100 Boulogne Billancourt – France
    • Neinver Netherlands BV. Amstelveenseweg 760, 1081JK Amsterdam
    • Neinver La Toja. Cl/ Francisca Delgado, 11 5ª Planta  28108 Alcobendas (Madrid) - España. ES B85385920
    • Neinver Polska Sp. z o.o.. Żelazna 28/30, 00-832 Warszawa (Poland). PL 5272310154
    • Neinver Italia spa. Piazza Santa Caterina 1 28060 Vicolungo (NO) - Italy. IT 13218740150

  • Third party companies belonging  to the following industries: telecommunication, financial, entertainment, education, automotive, energy and water, Non-profit and large consumption companies, so that said companies may send you (via postal mail, email and other means of equivalent electronic communication) advertising communications on their products and services, assuming that you have specifically authorized this by marking the relevant enable boxes on the website and mobile application registration forms.
  • We may also contract service providers that will have access to your personal data in order to treat said data when providing us with their service.

 

  1. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA?

 

At Neinver we are committed to and concerned about your privacy. Therefore, we shall always respect the confidentially of your personal data and we guarantee that your rights shall be exercised, in accordance with all applicable regulation.

 

To exercise your rights, you only need to write an email to the following adress: neinver@neinver.com . You may do so at any time and free of charge.

 

Specifically, you may exercise the following rights, depending on the purpose for which we treat your data in function of the purposes that you choose to enjoy:

 

  • Access to your personal data that we have at our disposal. Furthermore, we remind you that you may check the data that we have on you and may modify your preferences and account configuration at any time via the “Your Profile” section.
  • Request that we correct the data that we have about you. Keep in mind that you can modify some of the data yourself via the “Your Profile” section.
  • Request that we delete your personal data, as long as it is not necessary for our treatment of the same for the purposes for which we originally collected said data, or we shall no longer be legitimized to do so.
  • Request that we limit the treatment of your personal data.

 

As long as we treat your data under your consent, as explained in this Privacy Policy, you also have the right to revoke said consent at any time. On the other hand, when this treatment is based on our own legitimate interest, you have the right to oppose our treatment of your data.

 

Specifically, we inform you that you can oppose our treatment of your data used for analytical purposes when creating profiles, as detailed above.

 

You will also have the right to request the portability of your data when our legitimacy for the treatment is based on your consent or the execution of a contract.

 

In any case, you will always have the right to file a claim before the relevant data protection control authority, generally being the Spanish Data Protection Agency (AEPD), contacting them via telephone: +34 901 100 099, or website here.

 

  1. COOKIES

 

We inform you that when using our websites and mobile applications, cookies are used for different purposes. If you want more information about the use of cookies, see our Cookies Policy here.

 

  1. UPDATES OF THIS PRIVACY POLICY

 

Occasionally we may update this Privacy Policy. Any modification of this policy will be published and notified at the Website and mobile applications and in the policy itself, and we will do our best to notify you of any changes that may be made. In any case, we recommend that you periodically access the Privacy Policies published on the Website and mobile applications so as to always be up to date on the latest version of the same.